Seamless Pest Management with Orkin’s Online Resources

Information is one of the greatest tools in your pest control program. New technology gives us the opportunity to equip you with the insights you need to make sure your program is performing. Real-time data coupled with digital automation puts what you need in front of you so you can focus on what really matters. And in times when remote work is a new norm, these tools can help you keep your operations running smoothly—virtually—24/7.

We recognize the value this kind of technology brings to our customers, especially since pests don’t rest. As an Orkin customer, you have access to one of two online platforms: Orkin MyAccount or Orkin InSite®. With either, you can enjoy the convenience of monitoring your pest control program without physically being at your facility—getting the information you need when you need it. Here’s what these platforms provide:

Orkin MyAccount

Keeping tabs on your pest control program should be easy. That’s why we provide Orkin MyAccount to house a history of your services and allow you to effectively manage your account and billing preferences. 

Included as part of our standard pest control services for all Orkin Commercial customers, Orkin MyAccount provides valuable data and updates on your pest control program, including services performed, account information and the ability to pay for services using a credit card.

The benefits of Orkin MyAccount are:

• Secure and Central Database: Get any-time access to a personalized portal with information to help you track upcoming and past services.

• Service Records: Access and reprint tickets for your past services completed while viewing your service history, including information on the services provided, observations and recommendations, product application details and pesticide usage, station and zone inspection points, and pest findings.

• Targeted Treatment: Our data helps us spot patterns of pest activity so we can deliver more targeted, effective treatments before a pest problem becomes a business problem. 

• Touch-Up and Reschedule Requests: Request a touch-up service or reschedule your existing service online.

• Account and Billing Management: Pay your bills online with ease and update a variety of billing preferences such as primary email address, primary form of payment and billing address changes.

Ready to manage your pest control program in real-time? Log into your Orkin MyAccount profile by selecting the “MyAccount” option at the top of any page on the Orkin Commercial website.

Orkin InSite®

For customers looking to take digital documentation to the next level, we offer Orkin InSite®, a digital command center where you can monitor all of your locations in one convenient place—which is especially useful for chains and franchises. And for industries needing to adhere to regulatory standards, such as food processing and healthcare, InSite® provides ready access to service history and treatment applications—which is why we include this offering as part of our Gold Medal QA® package. 

The benefits of Orkin InSite® include:

• Seamless Account Management: Manage your pest control program across multiple locations through one online portal accessible through desktop, tablet and mobile devices. Connect with your Orkin team to address any issues, questions or needs for any of your facilities—anytime, anywhere.

• Comprehensive Dashboard: All of your resources in once place, including detailed service reports and recommendations for improvement, site diagrams and pest control device maps, as well as pest tracking logs and product usage logs. You can also schedule and send reports to specific team members, giving you control of the data your team receives.

• Trend Analysis Across Locations: Make data-driven decisions by viewing current pest activity levels and pest trends for all of your locations. Adjust your program over time, based on the pest threats unique to your properties.

• Customized Notifications: Set your preferences for receiving pest activity and program improvement alerts via email, text or phone call. And, you can set these alerts to specific threshold levels, determining when you are notified about pest activity.

This level of up-to-date insight—accessible with just a click—is what you can count on when partnering with Orkin. With our digital platforms, you can take the gold standard of pest control with you on the go, so keeping your facility protected is as easy as signing in wherever work takes you.